GeoIT Service Management
Service management for GeoIT solutions
The operation of GeoIT solutions confronts companies and organisations with a variety of challenges: technical complexity, a shortage of skilled labour, increasing security requirements and the need for constant updates are just some of them.
This is where con terra comes in: in line with our “Design, Build, Run, Evolve” approach, our IT service management offering forms a key component of a holistic and sustainable customer solution. We offer tailored services ranging from operational support to fully managed services. Thereby we consider the uniqueness of your operational requirements in the context of your individual GeoIT solution.
Our services
Development of a comprehensive operating concept
We utilise ITIL® based IT service management processes and take account of availability, scaling, IT security, disaster recovery and monitoring in accordance with customer requirements.
Operational support
We provide support services in accordance with documented operating processes and carry out ongoing vulnerability analyses to ensure continuous operational availability. We also implement coordinated change, release and deployment management. Coordinated lifecycle management guarantees planning and cost security for the used components and customised developments.
Full Managed Service
Our fully managed service offering also includes highly scalable cloud-based operation in the Microsoft Azure Cloud - optimised for GeoIT solutions and a high level of resource efficiency using the latest container virtualisation.
Your Benefits
Holistic approach
Our "Design, Build, Run, Evolve" approach ensures seamless integration of processes without interface problems and coordination issues during operation.
Operational aspects right from the start
Operational requirements are already considered in the design and implemented specifically in the build phase.
Maximum security
The Microsoft Azure infrastructure used fulfils the C5 requirements catalogue of the German Federal Office for Information Security (BSI).
Reliability around the clock
Increased to high availability through (geo-)redundant Microsoft Azure infrastructures.
Effective disaster recovery
Backup and recovery of data and infrastructure via Azure Cloud Services.
Transparent costs
Clearly structured pricing based on the platform resources and services used.
Customised consulting
Find out more about how con terra can take your GeoIT application to the next level with first-class managed services. Get in touch and we will inform you about our offer without obligation.
