Support
Standard support
The trouble-free operation of your IT systems and the smooth running of your business processes is important to us.
Our technical support team is there to provide you with strong and uncomplicated assistance whenever unexpected disturbances occur using our software.
Support Plus Service Package
Support Plus is the name of the comprehensive support services provided by con terra in addition to our standard support. This service package comprises support for all products and components of the con terra product portfolio, with support in all technical matters, explanations of specific functions and assistance with configuration activities.
Our all-inclusive service guarantees rapid assistance in all matters and in every case – flexible, uncomplicated and pragmatic!
Benefits to you:
Powerful all-inclusive service
Fast individual assistance
Intensive, case-specific support
Comprehensive support from experts
Detailed guides and instructions
Flexible use of quota